We sent Hannah a little Q&A so that we could really get to know her – and her store. We love that she describes her shop as homely, natural and refreshing, and we can’t wait to visit The Ruby Orchard next time we’re in that neck of the woods!
What is your business name and is there a meaning behind it?
The Ruby Orchard – I wanted to choose a name that belonged to nothing else, one that makes you stop and wonder. Little England, Paper Moon, All wrapped up, Inside Out, Place settings all made the short list. The Ruby Orchard repeatedly came back to me and worked its way to the top of the list. An Orchard full of Ruby’s… our shop full of goodies!
Did your business start off as a hobby or has it been a dream of yours since you were younger?
The business started by accident! Here’s the story… in brief…
I married a South African, we lived in the British countryside, having our little boy was the turning point. My husband’s family were in Howick, he longed to be back home. We would go for a year, what did we have to lose?
June 2012 our South African adventure began. I was planning on being a full time British mum in the Midlands sunshine. I then started to get involved in one aspect of the family business – a picture framing shop. However, it didn’t excite or inspire me.
I was amazed in South Africa at the number of locally designed and produced products, I loved them. But at the same time I missed my favourite little shops, products and brands from the UK. The framing shop was sad and tired. I starting hunting for suppliers of products I loved… the shop quickly became full of décor and gifts and has just grown and grown!
Tell us about your business in three words:
Natural, Homely & Refreshing
Tell us about your products in detail:
Our product range is unique and ranges from upcycled furniture, home grown creations, stunning ceramics to lovely little goodies that resist the need for categorisation. The Ruby Orchard is the perfect shop for individuals looking for original, rustic, quirky, stylish and timeless pieces without the designer price tags. A love for South African creativity means many products are sourced at local craft markets. Current best sellers include chunky turquoise glazed jugs, ceramic bunnies, solid oak dippy egg boards, pretty iPad covers, rustic reclaimed picture frames and local handmade soap.
Why would/should people buy your products?
They are refreshing, timeless, always changing and have great prices.
What are your strengths?
I know what I like, and that is what I order/make for the shop. If I wouldn’t put it in my house, I won’t stock it, this recipe seems to be working for us at the moment. I have a brilliant family here in SA who support The Ruby Orchard 100% they give me freedom and help to bring every idea to fruition.
What were you doing prior to this business? Or do you do something else at the same time?
When people come into The Ruby Orchard I always get asked what I did before I started the shop. You would never guess. Growing up I loved sport and competed in every team I could. I studied Physical Education and Sports Science BSc Hons, then a Post Graduate Teachers qualification. After studying and training I climbed the career ladder quickly and worked as Head of PE and then Director of Sport for 9 years at a large state secondary school.
How do you market yourself and your business?
Nicola Tweed joined the business in August 2013, employing her was one of our best moves yet! An IT wizz, blogger and she has a passion for marketing. She has great ideas, is always seeking new opportunities to spread The Ruby Orchard love. We love using social media to let people know about us.
Where are you based?
4 Shafton Road (corner of Main and Karkloof Road), Howick, Kwa-zulu Natal.
What inspires your creative process?
British Country cottages, Old farmhouses, Rustic old Barns, natural products, reused and refurbished products.
What makes you smile?
My 2 year old singing ‘head, shoulders, knees and toes’
Seeing my family on facetime through our ipads
A glass of cold Sauvignon on a Friday night
What are some of your loves and loathes?
Love – All the super talented, creative entrepreneurs that make products during evenings and spend weekends at markets working to grow their small businesses.
Loathes – Super talented creative people who make stunning products…. But are not quite sure how to approach shops / work with shops to get their products in them. We would love to run workshops / events to teach young creatives how to get their products into retail outlets… watch this space – one of our plans for 2014!
What do you see in the future for yourself in the next few years?
The future – The Ruby Orchard being the most essential stop on the Midlands Meander. Manufacturing and importing our own ranges. More Ruby Orchard’s across SA? Who knows… I love the quote ‘Success doesn’t just come and find you, you have to go out and get it’ – I totally believe this.
Right now, what are you happy about?
Customers walking into the shop and being refreshed and exited by our products, when they cannot leave empty handed it makes me happy!
I never leave home without…
My little boy, my ipad, my makeup on and my Cath Kidston handbag.
How can people get hold of you?
Email me – email@example.com – probably the best way!!
Call me – T: 033 330 6380, C: 0713 690 900
Visit me – 4 Shafton road, Howick, Natal (cnr Karkloof & Main St)
Facebook me – http://www.facebook.com/TheRubyOrchard
Images from The Ruby Orchard website.